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The Team

Doug Smith

Founder

Doug and his wife Barbara were Multiple Center Owner (MCO) franchisees for 10 years. He was an area trainer and consultant.

 

Subsequently, Doug spent 14 years employed by The UPS Store Inc. in various roles including Financial Analyst, Franchise Consultant, and 10 years as a Regional Operations Manager, responsible for the support of several hundred The UPS Store locations.

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Bruce Patz

VP of Business Development

Bringing over 30 years of experience supporting small to medium size businesses with his financial expertise spanning every facet of the Finance Department from day-to-day accounting to payroll, and analytics. Bruce strives to reach out to as many businesses as possible to cultivate a growth and success for potential clients. 

Lance Diamond

Managing Director

Lance Diamond has been operating MCO Bookkeeping for over 4 years and in the capacity of Managing Director for approximately 3 years. Lance has over 30 years’ experience as a CFO and approximately 20 years of outsourced bookkeeping with a strong concentration in multi-site companies and franchise operations. 

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Elizabeth Illa

Director of Accounting

With over 25 years of accounting experience in the public and private sectors, Elizabeth was our first Director of Operations and now provides support at a senior level for complex accounting requirements.

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